OWNER AND DATA CONTROLLER Casper Magazine HQ 1/592 City Road South Melbourne Victoria, 3205 Australia Owner contact email: hello@casperandcasper.com.au
Last updated: 16 November 2021
Privacy Policy We acknowledge and respect the privacy of our subscribers’ personal information. Casper Magazine (henceforth "we", "our", "us") is committed to protecting your privacy and personal information according to our legal and ethical commitment under the National Privacy Principles in the Privacy Act 1988. Most importantly, we know that you care about how your personal information may be used and shared. Therefore, Casper Magazine will not sell, rent, share, or otherwise disclose your personal information in violation of these commitments. The purpose of the privacy policy ("Privacy Policy") is to outline the personal information collected and retained by us and the use of such information. In this policy, the term "personal information" means information, details, or opinions about an identified individual, or an individual reasonably identifiable, in accordance with section 6 of the Privacy Act 1988.
1. Personal information collected
The types of individually identifiable personal information we collect, whether that is in person, by telephone, e-mail communication, internet, or social media, may include information about your:
Personal details: such as your name, age, roles, and residential and/ or delivery addresses associated with your order or account
Contact details and means of communication: such as an e-mail and telephone numbers
Valid identification: such as a driver's license or passport to prevent fraudulent activity and unsanctioned purchases
Payment and transaction history: such as information of the products and services you purchase from us and the payment method, and credit/debit card details you use for the transaction
Messages to us or between users: such as messages you send us in e-mails or written correspondences
2. Collection of personal information
We collect personal information from you when you voluntarily submit information directly to us or via our platforms. Instances when we may collect your information are, but are not limited to, when you:
Purchase product(s) from our website
Create an account on our website
Contact us for a quote or inquiry via telephone, e-mail, in person, and/or via Casper Magazine's website messaging system
Engage with our website and social networking services, such as Facebook, Instagram, Pinterest, Twitter, and Houzz
Subscribe to the Casper Magazine mailing list
Comment and share an opinion on our products Apply for a job or internship.
3. Storage and security of personal information
The personal information provided by you may be held in electronic records and hard copy, permitting lawful access only to Casper Magazine company employees, contracted third-party service providers, or government bodies and law enforcement agencies to perform and fulfil their functions. We take reasonable steps in the circumstances to protect your personal information from misuse, interference, and loss, as well as from unauthorised access, modification, or disclosure by unapproved persons. To know if the personal information you are entering or providing is secure, please look at the address bar in your browser. If the URL begins with https://, you are on a secure page.
4. Purposes of collecting, holding, using, and disclosing personal information
We collect personal information provided by you to the necessary extent to fulfil one or more of our functions and activities within fair and reasonable means. We collect your personal information so that we can carry out the following actions ("purposes"):
to provide you with products and services that you have requested from us
to communicate with you, including about products and services, competition results, special offers, and events that might interest you
to answer your questions and provide you with information or advice
to create and process orders, transaction records, agreements for the sale of products or services, accounts, tax invoices, or receipts
to provide your personal information to third parties that assist us and perform functions on our behalf, such as delivery service couriers and warranty repairs (in and/or out of warranty periods)
to consider and respond to comments or complaints made by you to comply with laws or regulations or
to comply with any directions given by regulators or authorities
to carry out administration, marketing, supplying, planning, fraud and loss prevention activities, product and service development, quality control, and research to improve the way Interior Secrets and service providers provide products and services to you
5. Marketing and advertising Occasionally, you may be asked to provide valid identification to confirm the delivery address or to verify payment details when you opt to pay via credit card. This information is solely used to prevent unauthorised and fraudulent transactions and is not stored in our system for any other purpose.
Email marketing: we may contact you with promotional information and/or commercial electronic messages ("marketing e-mails") about our products and services that we think you may be interested in when you subscribe to your mailing list. If you wish to unsubscribe from receiving any of our marketing e-mails, please visit the "subscription" section to update your preferences. You may also unsubscribe from our marketing e-mails by following the prompts at the end of the e-mails we send to you.
E-mail notifications: we may send you e-mail notifications in relation to your prize(s), product(s), or change(s) to the services we provide.
Advertising: we may show you advertisements or promotional posts to you on our website or social networking services, such as Facebook or Instagram, based on your browsing history and/or behaviour. To do this, we may collect personal information about how you use our website or social networking services, such as web pages, contents, and ads you interact with, visit, or view. Other information collected may include your IP location of the device you connect to our website or the e-mail you provide to us or the platform. We may use the collected information to ensure adverts you see either on the website, social networking services, or other apps (where we have advertising space) are relevant to you.
6. Disclosure of personal information
Our suppliers: we may share your personal information with the suppliers of the products sold on our website. This is only done to facilitate the delivery of the product(s) or prize. This would generally include delivery address, recipient's name, order, and contact details, if necessary.
Our logistic partners/third-party service providers: We may occasionally employ other agencies, companies, or individuals to perform functions on our behalf, for example, a courier or delivery partner. In such cases, we may disclose personal information to enable these companies or individuals to fulfil their tasks.
Our billing and security partners: we may share some of your personal information with our billing and security partners to ensure that your payment is processed smoothly.
Federal or state police authorities: we may be authorised or required by law to provide your personal information to government bodies, regulators, law enforcement agencies, and other parties as permitted by the Privacy Act 1988.
7. Access to and correction of personal information
Under the National Privacy Principles in the Privacy Act 1988, you are entitled to request and gain access to your personal information and ask us to provide you with the details of the personal data we hold about you. You can update or correct your personal information anytime by accessing your account on the website or by contacting our service team at hello@casperandcasper.com.au If you wish for your personal information to be removed from our database and records, please contact us via e-mail, and we will promptly action your request.
8. Third-party sites
From time to time, Casper Magazine website or social networking services may contain links to and from third-party sites of advertisers, publications, retailers, and affiliates. If you follow a link to any third-party sites, please note that they have their own privacy policy. We do not accept any responsibility or liability for their policies. Please review the individual policies before providing and submitting your personal information.
9. Breach of a privacy complaint If you have any questions, comments or complaints regarding our practices or Privacy Policy; wish to exercise your rights under this policy; or if you are of the view that we have not adhered to this Privacy Policy, you can contact us via e-mail at hello@casperandcasper.com.au
10. Cookies
Cookies are used when you visit and interact with our website. It is software that enables us to operate an efficient service and track the browsing behaviours of visitors to the website. You can modify the settings on your device and/or browser to prevent cookie use. Please note that by disabling cookies, your user experience may be affected, and you might not be able to view and take advantage of certain functions of our website.
11. Changes to the privacy policy
This Privacy Policy is an extension of the Terms and Conditions for the use of the website and forms part of the agreement between you and us ("Casper Magazine"). Casper Magazine reserves the right to change, update, and/or amend the Privacy Policy in whole or part at our sole discretion. Any changes to the Privacy Policy will be published on our website and will be used effectively immediately upon posting the revised policy on the website. By continuing to use the website to follow any changes, you will be deemed to have agreed to such changes. If you disagree with the terms of the Privacy Policy, or that it may be updated occasionally in whole or part, we advise you to terminate your use of the Casper Magazine website and social networking services.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at hello@casperandcasper.com.au and we will respond within 48 hours.
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