OWNER AND DATA CONTROLLER Casper Magazine HQ 1/592 City Road South Melbourne Victoria, 3205 Australia Owner contact email: hello@casperandcasper.com.au
Last updated: 4th October 2023
Privacy Policy
We respect the privacy of our subscribers' personal information and are committed to protecting your privacy and personal data in accordance with global privacy standards and regulations. Casper Magazine (hereafter "we," "our," "us") recognises the importance of safeguarding your personal information and complying with applicable data protection laws. This Privacy Policy outlines the personal information we collect, how we use it, and your rights regarding your data. In this policy, "personal information" refers to any information that identifies or can reasonably be linked to an individual.
1. Personal Information Collected
We collect various types of individually identifiable personal information through different channels, including but not limited to:
Personal details: such as your name, age, roles, and residential or delivery addresses associated with your order, prize or account.
Contact details and means of communication: such as an e-mail and telephone numbers
Valid identification: such as a driver's license or passport, which may be required to prevent fraudulent activity and unauthorised purchases.
Messages to us or between users: communications you send us via email or written correspondences.
Payment and transaction history: information related to the products and services you purchase, payment methods used, and credit/debit card details for transactions.
Social media interaction: data collected through your engagement with our website and social networking services, such as Facebook, Instagram, Pinterest, Twitter, and others.
Subscription information: when you subscribe to the Casper Magazine mailing list.
Job applications: information provided when applying for a job or internship.
2. Collection of Personal Information We collect personal information when you voluntarily provide it to us, either directly or through our platforms. This occurs when you:
Purchase products from our website.
Create an account on our website.
Contact us for a quote or inquiry via telephone, email, in person, or through Casper Magazine's website messaging system.
Engage with our website and social networking services.
Subscribe to the Casper Magazine mailing list.
Comment and share opinions on our products.
Apply for a job or internship.
3. Storage and Security of Personal Information
We store personal information in electronic records and hard copy formats, with authorised access limited to Casper Magazine employees, contracted third-party service providers, and government bodies or law enforcement agencies as necessary to fulfil their functions. We employ reasonable security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. To ensure the security of your personal information during transmission, please check for "https://" in the browser's address bar when providing information.
4. Purposes of Collecting, Holding, Using, and Disclosing Personal Information
We collect personal information to fulfil our functions and activities in a fair and reasonable manner. These purposes include:
Providing products and services you have requested.
Communicating with you about products, services, special offers, and events.
Responding to your inquiries and providing information or advice.
Processing orders, transactions, and related records.
Sharing your information with third parties who assist us, such as delivery service couriers and warranty repair providers.
Addressing comments or complaints, complying with laws and regulations, and responding to authorities' directions.
Conducting administration, marketing, supply, planning, fraud prevention, quality control, and research to improve our products and services.
5. Marketing and Advertising We may request valid identification for verifying delivery addresses or payment details when you choose to pay via credit card. This information is solely used to prevent unauthorized and fraudulent transactions and is not stored for any other purpose.
Email marketing: We may send you marketing emails about our products and services if you subscribe to our mailing list. You can unsubscribe at any time through the "subscription" section or by following the prompts in our emails.
E-mail notifications: We may send you email notifications related to your orders or service changes.
Advertising: We may display advertisements or promotional posts on our website or social networking services based on your browsing history and behavior. We collect data about your website and social media interactions to personalize ads.
6. Disclosure of Personal Information
Our suppliers: we may share your personal information with the suppliers of the products sold on our website. This is only done to facilitate the delivery of the product(s) or prize. This would generally include delivery address, recipient's name, order, and contact details, if necessary.
Our logistic partners/third-party service providers: We may occasionally employ other agencies, companies, or individuals to perform functions on our behalf, for example, a courier or delivery partner. In such cases, we may disclose personal information to enable these companies or individuals to fulfil their tasks.
Our billing and security partners: we may share some of your personal information with our billing and security partners to ensure that your payment is processed smoothly.
Federal or state police authorities: we may be authorised or required by law to provide your personal information to government bodies, regulators, law enforcement agencies, and other parties as permitted by the Privacy Act 1988.
7. Access to and Correction of Personal Information
Under applicable data protection laws, you have the right to request access to your personal information and seek corrections. You can update or correct your personal information through your website account or by contacting our service team at hello@casperandcasper.com.au. If you wish to have your personal information removed from our records, please email us, and we will promptly process your request. 8. Third-Party Sites
Our website and social networking services may contain links to third-party sites with their own privacy policies. We do not assume responsibility for these policies. Please review the privacy policies of third-party sites before providing your personal information. 9. Privacy Complaints
If you have questions, comments, complaints, or concerns regarding our practices or Privacy Policy, or if you believe we have not adhered to this Privacy Policy, please contact us at hello@casperandcasper.com.au.
10. Cookies
We use cookies to enhance your experience when visiting our website. Cookies are software that enable efficient service operation and track visitor browsing behavior. You can modify your device or browser settings to disable cookies, but note that this may affect your user experience and access to certain website functions. 11. Changes to the Privacy Policy
This Privacy Policy is an integral part of our Terms and Conditions for website use and forms an agreement between you and Casper Magazine. We reserve the right to change, update, or amend this Privacy Policy at our discretion. Any changes will be published on our website and take effect immediately upon posting. By continuing to use our website after such changes, you agree to the updated Privacy Policy. If you disagree with the terms or updates, we recommend discontinuing your use of Casper Magazine's website and social networking services.
CONTACT US
If you have questions or concerns about our privacy policy or the use of your Personal Data, please contact us at hello@casperandcasper.com.au, and we will respond within 48 hours.
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